Privacy Policy
The following outlines how we use your personal information and how we aim to protect your privacy when you visit our website. By using our website, you consent to the practices described in this Privacy Policy.
Surecraft Plastics Inc. respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you contact us, use our website, submit a form, respond to an advertisement, request a quote, or communicate with us about our products and services.
Information we collect: We may collect personal information such as your name, email address, phone number, business name, location, project details, product or service interests, and any other information you choose to provide. This may include inquiries related to custom plastic fabrication, tanks, tank liners, boat windshields, lockout/tagout products, replacement parts, repairs, custom projects, or other Surecraft Plastics products and services.
How we collect information: We may collect information when you submit a form on our website, submit a Facebook or Instagram lead form, contact us by email or phone, request a quote, place an order, or communicate with us about a product, service, repair, or custom project.
How we use your information: We use personal information to respond to inquiries, provide quotes or estimates, discuss project requirements, process orders or service requests, schedule follow-up, provide customer service, improve our website, advertising, and services, maintain business records, and meet legal, accounting, or operational requirements.
Facebook and Instagram lead forms: If you submit your information through a Facebook or Instagram lead form, the information you provide is sent to Surecraft Plastics Inc. and may also be processed by Meta according to Meta’s own privacy and advertising policies.
Sharing of information: We do not sell your personal information. We may share personal information only when reasonably necessary to provide our services, respond to your request, process business records, comply with legal requirements, or work with trusted service providers who help us operate our business.
Website analytics and advertising: Our website may use analytics, advertising, cookies, or similar technologies to help us understand website traffic, improve our services, and measure advertising performance. These tools may collect information such as pages visited, device or browser information, general location information, and interactions with our website or ads.
How we protect information: We take reasonable steps to protect personal information from unauthorized access, use, disclosure, loss, or misuse. This includes sotring it in modern, secure software systems, limiting access to authorized personnel, and using secure methods for transmitting information. It also includes maintaining up to date cyberscurity software and practices to protect against unauthorized access or breaches.
Retention: We keep personal information only as long as reasonably necessary for the purposes described in this policy, including responding to inquiries, providing services, maintaining business records, and meeting legal or accounting requirements.
Access, correction, or deletion: You may contact us to ask about the personal information we have about you, request a correction, or ask us to delete your information, subject to any legal or business record requirements.
Contact us for privacy questions or requests, contact Surecraft Plastics Inc. in Thunder Bay, Ontario, Canada. Email: salesteam@surecraftplastics.com Phone: (807) 577-5308
